If your agency uses Spare Open Fleets, you know that issue that arise with the trip, such as charges or lost item. It can be cumbersome to access support for a specific trip, or manage multiple portals in an already full suite of software tools that agencies already use.
With this update, you can submit Lyft Support Tickets directly from the Spare Platform. Navigate to the trip and access Lyft support through our deep-link integration.
This update gives your dispatch team even more control over trips, during the busiest of times or slower moments!