Large mobility operations, particularly paratransit operations, are complex. They must accommodate every booked trip while keeping them relatively on-time, all while managing issues that can arise throughout the day.
We’re constantly looking for ways to improve the Spare platform, and we’ve heard that having a single home for Dispatcher actions would enhance the Dispatch experience.
Now, Dispatchers can see a summary and drill into upcoming requests, and easily access the tools they need to ensure ensure that each and every trip fit in - especially when unexpected hiccups come up.