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Merina Leong
Posted on March 2024

Large mobility operations, particularly paratransit operations, are complex. They must accommodate every booked trip while keeping them relatively on-time, all while managing issues that can arise throughout the day.

We’re constantly looking for ways to improve the Spare platform, and we’ve heard that having a single home for Dispatcher actions would enhance the Dispatch experience.

Now, Dispatchers can see a summary and drill into upcoming requests, and easily access the tools they need to ensure ensure that each and every trip fit in - especially when unexpected hiccups come up.

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